Booking Information

How to Book

In Person: The NCEM box office is open Monday - Friday 9.00am - 5.00pm. The Box Office entrance is on Percy's Lane which runs parallel to Walmgate, just off Navigation Road.

By Telephone: Please contact the Box Office on 01904 658338.

On-Line: Use our secure on-line booking system at and use the secure on-line booking system. You will need to register with a user name and password to book your tickets.

By Post: Send your order to the Box Office, National Centre for Early Music, St Margaret's Church, Walmgate, York Y01 9TL, enclosing an SAE. Cheques should be made payable to the National Centre for Early Music.

Booking Charges: There is a non-refundable £1.50 transaction charge for each transaction made online or by telephone with an additional £1.00 for postage if time permits. Tickets are available as collect on the door or as Print at Home tickets. 

General Ticket Information
Email: Simply email your enquiry to

Reservations: Tickets can be reserved but must be paid for within three working days and at least 24 hours prior to the performance.

Seating: All seating at the NCEM is unreserved.

Concessions: The price shown in brackets is the concession price for those aged 65 and over, registered disabled and a companion and the unemployed.

Student Standby Tickets: These are available for Black Swan Folk Club. Please bring a valid Student ID.
Group Bookings: The NCEM welcomes group bookings. If you buy 10 tickets (full price or concessions) there is a 20% discount off the total amount. Please note that this applies to NCEM promotions only and External Promotions Differ.

Refunds and Exchanges: We regret that refunds can only be given if the concert is sold out and we are able to sell on the ticket. Please note there will be a 10% administration charge.

Gift Vouchers: These can be purchased from the Box Office in amounts of £5 and £10. You can also purchase them here using PayPal

Visitor Information

The NCEM warmly recommends a number of York hotels, please visit our hotel page for details. The York Visitor Information Centre offers help with accommodation and general information about the City. Please ring 01904 550099 or email

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