NCEM Accessibility

The Building

Wheelchair Access
The National Centre for Early Music is completely flat-floored throughout making it an accessible building for wheelchair users with or without an accompanied helper. There is an entrance ramp from Percy’s Lane and the Walmgate entrance is flat allowing access from both directions.

Hearing Loop
The National Centre for Early Music has a state-of-the-art induction hearing loop to ensure good quality of sound. Please let us know before arrival if you require the use of our hearing loop during your visit as it is not always turned on.

Travel
There are two designated disabled car parking spaces in the adjacent car park.

If you need to book a taxi suitable for wheelchair travel contact C & P Services on 01904 413121 or Station Taxis on 01904 623332. Please book as early as possible as they operate a busy service.

Our staff are keen to make sure your visit to the National Centre for Early Music is enjoyable. If you have any special needs please let us now in advance when either booking tickets for events or using the Centre's conference facilities.

Around York

Braille
The Centre has a copy of a Braille map of York City Centre, produced by the Royal Institute for the Blind, which visitors are welcome to consult.

Talking Signs
The City of York Council has installed 17 'Talking Signs' throughout the City of York. Talking signs relay information in an audible, verbal format and provide the same information to visually-impaired people that printed signs provide to the sighted community.

A REACT unit is needed to activate the talking sign. If you are wearing this unit, and come within five to seven meters of a talking sign, the sign automatically begins speaking the information associated with that sign. The signs give orientation advice about the location rather than route guidance and help visually-impaired people have a more independent journey around York.

The REACT units are available from:
- The York Blind and Partially Sighted Society, 61 Bootham, York
- Tel: 01904 636269

To ensure that the entire community can access our events, we offer a complimentary ticket to an essential personal assistant. To qualify, you should either have a valid CredAbility Access Card with the +1 symbol, or please join our access scheme by completing the attached Personal Assistant Application Form below Personal Assistant Access Form.doc To qualify for the concession we ask to see a copy of one of the following: Front page of a Disability Living Allowance or PIP document Certificate of Visual Impairment Feel free to cross out reference numbers and amounts. The details provided are kept secure, treated confidentially, and used only to process your application. Documents can be scanned and attached to your form if e-mailing, or photocopied for applications made in person or by mail. An essential personal assistant must be able to provide you with the appropriate assistance which might include: Assisting you in moving around the venue Helping you to evacuate the venue in case of an emergency Accompanying and/or assisting you in using the venue facilities Assisting in purchasing refreshments If you have previously booked a personal assistant ticket using this process, then you will not be required to complete the form again. Please contact the Box Office and we will be able to access your previous sales record, which will be sufficient for repeat bookers. For further information please contact the Box Office on 01904 658338 or e-mail boxoffice@ncem.co.uk

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